Terms of sale

These terms apply to everything you buy from 2 Bros Collectables. By placing an order you agree to them.

You can contact us at 2broscollectablesuk@gmail.com. Our trading address is 7 Linden Grove, Wallasey, CH45 5ED.

A listing on the shop is an invitation to buy, not a binding offer. You place your order by completing payment.

Once payment succeeds we send you a confirmation email, and that is when a contract is formed between us.

Very occasionally we may not be able to accept an order — for example if the card has sold elsewhere, if it fails a condition check, or if a price was listed in error. In that case we will contact you and refund you in full.

All prices are in pounds sterling. Delivery is charged in addition and is shown at checkout before you pay.

We currently post within the United Kingdom only. Orders are sent by Royal Mail, either 2nd Class or Tracked 48 depending on the option you choose.

Payments are processed securely by Stripe. We never see or store your card details.

Under the Consumer Contracts Regulations 2013 you may cancel your order within 14 days of receiving it, for any reason.

Email 2broscollectablesuk@gmail.com within those 14 days, then send the item back within 14 days of telling us. We will refund the price of the item within 14 days of receiving it back, or of you showing us proof that you returned it.

Items must come back unused and in the condition they were sent, so please do not open sealed product or break the seal on a graded slab. Return postage is at your cost unless the item is faulty or not as described.

Under the Consumer Rights Act 2015, if an item is faulty or not as described you can reject it within 30 days of delivery and receive a full refund.

After 30 days you are entitled to a repair or replacement, or a price reduction or final refund if neither is possible.

If your order arrives damaged in the post, contact us within 14 days with a photograph and we will put it right with a replacement or a full refund. Please keep the packaging until the matter is resolved.

Please email us before sending anything back so we can give you the return address and confirm the details.

Use a tracked service and keep your proof of postage, as we cannot accept responsibility for items lost on their way back to us.

Graded cards are sealed and graded by PSA, CGC or BGS. We do not grade cards ourselves and the grade is that of the grading company.

Raw card condition is described as accurately as we can, and photographs show the actual card you will receive. Screens can show colour slightly differently.

Every card we sell is authentic. If you would like extra photographs or a video of any card before buying, just ask.

Quantities are limited. When a card sells out its listing shows as sold or out of stock.

If for any reason we cannot fulfil an order we will refund you in full.

Sending us a trade-in submission is not an offer to sell and does not create a contract.

We will review what you send and reply with a valuation if we are interested. Your cards remain yours until we have both agreed a deal and the cards have been received and checked.

We do not limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, our liability to you in connection with an order is limited to the amount you paid for it.

Nothing in these terms affects your statutory rights as a consumer.

These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.